ck44l Privacy Policy – Protection Our Commitment

1 What Information We Collect

Ck44l collects data in two ways — information you provide directly, and data gathered automatically as you use the platform.

What You Provide Directly

• At registration: full name, date of birth, mobile number, and email address.
• For KYC verification: a copy of your National ID or passport, and a selfie photo.
• At the time of payment: mobile banking number (bKash/Nagad/Rocket).
• When contacting support: chat messages and attachments.

Automatically Collected Information

• IP address, browser type and version.
• Device operating system and model.
• A log of how long you spent on the platform and which pages you visited.
• Cookies and session data (see details below).

2 Why We Collect Your Data

Ck44l collects data only for specific, legitimate purposes. Every piece of information has a clearly defined use.

• Service Delivery: To manage your account, process bets, and complete payments.
• Identity Verification: To verify age and prevent duplicate accounts.
• Security: To detect and prevent fraud and money laundering.
• Legal Obligations: To generate reports required by regulatory authorities.
• Service Improvement: To analyze user experience and continuously improve the platform.
• Contact: To send important updates, security alerts, and (with your consent) promotional content.

3 Who Your Data Is Shared With

Ck44l does not sell your data. However, limited information may be shared with trusted partners solely to deliver our services.

When Your Data Is Shared

• Payment Providers: Only the information necessary to process transactions via bKash, Nagad, and Rocket.
• KYC Partner: Licensed third-party services for identity verification — used exclusively for verification purposes.
• Legal Authorities: In response to a court order or a valid request from a regulatory authority.
• Cloud Services: Stored in encrypted form for secure data protection.

Every partner is contractually obligated to comply with ck44l's privacy standards and may not use the data they receive for their own purposes.

4 Data Protection Practices

Ck44l uses industry-leading technology to protect your data, with security enforced across multiple layers.

• Transmission Security: All communication between your browser and ck44l servers is encrypted using TLS 1.3.
• Storage Encryption: All sensitive data stored in our database is secured with AES-256 encryption.
• Password Hashing: Your password is never stored in plain text — only a bcrypt hash is kept.
• Access Controls: Strict access controls — each staff member can only view the data relevant to their specific role.
• Regular Audits: Security testing, penetration tests, and code reviews are conducted on a regular basis.
• Suspicious Login Alerts: If a login is detected from a new device or an unusual IP address, you'll be notified immediately via SMS and email.

5 Cookies Policy

Ck44l uses cookies to enhance your browsing experience and ensure the platform runs smoothly. Cookies are small text files stored in your browser.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect how ck44l functions.

6 Your Rights

Ck44l believes you have full ownership of your personal data. Submit any of the requests below to support@ck44l.best and we'll act on them within 30 business days.

• Right of Access: You can request a copy of all personal information ck44l holds about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Data Deletion: You can request deletion of your data after closing your account (except data required for legal obligations).
• Right to Restrict Processing: You can request that certain types of your data not be used.
• Right to Data Portability: You can request an export of your data in a portable format (CSV/JSON).
• Right to Opt Out of Marketing: You can opt out of promotional communications at any time.

7 How Long We Retain Your Data

Ck44l does not retain data beyond defined periods. Each data type has its own retention timeframe.

• Active account data: retained for as long as the account remains active.
• Transaction records: up to 5 years, as required by law.
• KYC documents: stored in encrypted form for up to 5 years after verification.
• Chat logs: 6 months (unless needed for dispute resolution).
• Analytics data: retained anonymously for up to 2 years.

After account closure, any data beyond legal obligations is deleted within 90 days.

8 Protection of Minors' Data

Ck44l strictly does not collect data from or provide services to anyone under the age of 18.

Age is verified at the time of registration. If someone registers with a false age and is later found to be a minor, their account will be immediately closed and all collected data will be deleted.

9 Policy Updates & Contact

Ck44l may update this Privacy Policy from time to time. Members will be notified by email in advance of any significant changes.

• Updated policies take effect 7 days after publication.
• The date of each version will appear at the top of the page as "Last Updated".
• For any privacy-related questions or complaints: support@ck44l.best